“We miss calls when we’re busiest.”
Peak hours and after-hours are when callers need you most and when your team can least pick up. Botphonic answers on the first ring and takes several calls at once, so nobody waits on hold.
About Botphonic
We make sure every customer call gets answered
Botphonic builds AI voice agents for businesses. They pick up in under 300 ms, talk naturally in 50+ languages, book the appointment, update your CRM and send your team a summary, so a busy line or a closed office never costs you a customer.
- 5.0 on G2
- 4.8 on Capterra
- 500+ businesses
- Appointment booked
- Practice software updated
- Text message sent
- Summary emailed to the team
500+businesses trust Botphonic with their calls
<300 msresponse time, so it feels like a real conversation
50+languages, with mid-call switching
99.99%platform uptime
Our story
Started by people who watched businesses lose customers to a ringing phone
Most businesses don’t lose customers because their service is poor. They lose them at the first step: the phone rings at 8 AM, over lunch or after closing, and nobody picks up. The caller doesn’t leave a message. They call the next business on the list.
Our founder, Bharat Godhani, saw this up close. In 13 years building Bigscal into a software company with more than 200 developers, he oversaw over 1,000 projects in 25 countries, and kept seeing how much business slipped away between the ring and the answer.
He also learned that a useful AI agent starts with the right questions. Which calls should it handle? What does the caller actually need? Where does that information live? When should a person take over? Bharat founded Botphonic in 2025 to turn those answers into software that does the work on the call, not just answers it.
“‘We need an AI agent to answer our calls’ is not a complete requirement.”
Today, with CTO Tosif Saiyad leading engineering, Botphonic handles real phone work for 500+ businesses, from patient scheduling to lead qualification, while their people focus on the conversations that truly need a human.
Why Botphonic exists
If any of these sound familiar, we built Botphonic for you
“Our staff spend all day on routine calls.”
Booking, rescheduling, reminders and the same ten questions eat your team’s day. Botphonic handles them end to end and hands over only the calls that need a person.
“Covering the phones means hiring.”
Answering services and call centers charge per agent or per hour. Botphonic plans start at $12 a month, and you pay for talk time, never for seats.
Mission & values
Our mission: make every business reachable, in every language, at every hour
Three principles guide how we build Botphonic and how we work with you.
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Answer first, always
A caller who waits is a caller who leaves. Speed is the first thing we engineer for, which is why our agents respond in under 300 ms.
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AI for the routine, people for the moments that matter
Our agents support your team rather than replace it. Frustrated, urgent or complex callers reach a person, with the full context of the call.
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Trust is earned on every call
Every conversation is recorded, transcribed and summarised, with compliance controls for healthcare, payments and outbound calling, so you always know what happened.
Leadership
Meet the people behind Botphonic
Botphonic is led by engineers who have spent years building software for real businesses. You won’t be left alone with a dashboard: our voice-AI team helps you set up, tune scripts and connect your systems, and stays on hand as your call volume grows.
Bharat Godhani
Founder & CEOBharat founded Botphonic in 2025 after 13 years building Bigscal into a software company with more than 200 developers and over 1,000 projects delivered in 25 countries. He designed Botphonic’s end-to-end architecture, led its telephony integrations with Twilio and Intalk, and sets the product direction.
Tosif Saiyad
Chief Technology OfficerTosif has built software since 2014, with deep experience in backend systems, APIs, cloud infrastructure and real-time applications. He led the engineering that brought Botphonic’s response time down to about 300 ms, and oversees how agents remember context, update CRMs, book appointments and hand calls to people.
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Before Botphonic
13 years building software
1,000+ projects for businesses in 25 countries at Bigscal.
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2025
Botphonic founded
An AI agent that does the work on the call, not just answers it.
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Engineering
~300 ms response time
Conversations flow without long pauses or talking over callers.
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Today
500+ businesses
Across healthcare, real estate, finance, contact centers and agencies.
What makes us different
Not a call menu with a nicer voice
What you get with Botphonic that you won’t get from an IVR, a human answering service or a developer-only voice API.
It does the work, not just the talking
Books into your live calendar, looks up orders, captures PCI-compliant payments, qualifies leads and updates Salesforce, HubSpot or Zoho while the caller is still on the line.
One agent, every language, both directions
The same agent answers inbound calls and runs outbound campaigns in 50+ languages, switching mid-call when your caller does, with 65+ natural voices to match your brand.
Every call on the record
Recordings, transcripts, summaries, sentiment and QA scoring for every conversation, so you always know what was said and what was done.
Live in minutes, not weeks
Connect a number, add your FAQs, pick a voice. No code needed, and a voice-AI engineer is on hand if you want help tuning the agent.
Keep your phone system
SIP trunking into Twilio, Telnyx, Plivo or your own telephony, plus 100+ tools via API or Zapier. Keep your current numbers.
Honest, per-minute pricing
Plans from $12 a month, or pay as you go from a $75 wallet at $0.13 per talk minute. Unlimited AI agents and all 50+ languages included, with no seat licences.
Who we serve
Built for industries where a missed call is a lost customer
Healthcare practices
Your front desk, freed from the phone
Patients call when your front desk is busiest, and the ones left on hold rarely call back. Botphonic answers every patient call, day or night, and keeps your schedule full.
Explore healthcare- Books, reschedules and confirms appointments in your practice software and EHR
- Sends reminders that cut no-shows
- Escalates urgent or complex calls to your staff instantly
- HIPAA-ready records of every call
Real estate
Every inquiry qualified before it goes cold
Buyers call about a listing once. If nobody answers, they call the next agent. Botphonic answers listing inquiries 24/7 and puts qualified buyers on your calendar.
Explore real estate- Asks about budget, location, timeline and financing
- Books showings straight into your agents’ calendars
- Scores every lead and pushes it to your CRM
- Follows up on web leads within seconds of a form fill
Finance & insurance
Renewals, verification and follow-ups that run themselves
Policy renewals, payment reminders and client checks eat hours of skilled time. Botphonic runs them on autopilot and hands only warm prospects to your licensed team.
Explore financial services- Verifies clients before sharing account details
- Runs renewal and payment-reminder campaigns
- Captures card payments with PCI DSS-compliant controls
- Warm-transfers to a licensed agent to close
Contact centers & BPOs
Absorb the peaks without hiring for them
Call spikes mean long queues or idle agents. Botphonic handles overflow, after-hours and tier-1 calls so your human team works the calls that need them.
Explore contact center solutions- Custom concurrency on Enterprise, so callers don’t queue at peak
- SIP trunking into Twilio, Telnyx, Plivo or your own telephony
- Transcripts, sentiment and QA scoring on every call
- Visual workflow builder for custom call flows
Agencies
White-label AI receptionists for your clients
Your clients want AI calling without the build. Botphonic lets you offer it under your own brand, with volume pricing that leaves room for margin.
Explore the agency program- White-label platform under your own brand
- Volume pricing for growing client portfolios
- Same agent, voices and integrations for every client
- Partner support from our voice-AI team
Proof, not promises
Results from teams that moved their phones to Botphonic
Customer story · Serenity
150% ROI after switching call handling to Botphonic
Inbound answering, booking and follow-up moved to the AI agent. Staff kept the conversations that needed a person.
Read Serenity’s story- higher conversion on inbound inquiries
- 25%
- shorter call handling time
- 50%
- fewer errors in bookings and records
- 20%
- higher agent satisfaction
- 15%
“Botphonic helps us handle calls instantly and never miss a customer opportunity. The AI sounds natural, works 24/7, and saves our team valuable time.”
“Botphonic makes handling customer calls effortless. Its AI handles routine conversations 24/7, reducing our team’s workload while keeping every caller supported.”
“Botphonic feels like an extra team member. It handles calls, captures key details, and keeps our team focused on what matters.”
Security & compliance
Built for regulated calls from day one
Hospitals, lenders and contact centers trust Botphonic with sensitive conversations. Your data is encrypted in transit and at rest, and nothing moves without explicit permission.
Read the full security overview- HIPAA-readyPHI handled under BAA-compatible controls, with audit logs.
- PCI DSS paymentsCard details never touch recordings, transcripts or agents.
- SOC 2 Type II readyControls, continuous penetration testing and MFA.
- GDPR-alignedRegional data residency, retention controls and a DPA on request.
- TCPA controlsConsent tracking, calling windows and opt-out handling.
- Role-based accessYou decide who can hear recordings, read transcripts or change a script.
Work with us
However you want to work with Botphonic, there’s a way in
See it on your calls
Book a 20-minute demo and hear the agent handle your own use case.
Book a demoPartner with us
Agencies and resellers can offer Botphonic under their own brand.
Become a partnerTalk to our team
Questions about pricing, compliance or a large rollout? We’ll get back to you.
Contact usFAQ
Questions people ask about Botphonic
Still unsure? Hear the agent on your own use case.
Book a 20-minute demoWhat is Botphonic?
Botphonic is an AI voice agent platform for businesses. Its agents answer inbound calls, place outbound calls, book appointments, update your CRM and send your team a summary, 24/7 and in 50+ languages, with a response time under 300 milliseconds.
Who founded Botphonic?
Botphonic was founded in 2025 by Bharat Godhani, its founder and CEO. Before Botphonic, Bharat spent 13 years building Bigscal, a software company with more than 200 developers that has delivered over 1,000 projects in 25 countries. Tosif Saiyad is Botphonic’s CTO and leads its engineering.
Who uses Botphonic?
More than 500 businesses, including healthcare practices and hospitals, real estate teams, lenders, insurers, contact centers and agencies. Customers include Healthray, Superworks and Ashok One Hospital.
Will an AI voice agent replace my staff?
No. Botphonic takes over routine calls like booking, reminders and common questions, and hands frustrated, urgent or complex callers to a person with full context. Your team keeps the conversations that need a human.
How is Botphonic different from an IVR or answering service?
An IVR makes callers press buttons, and most answering services just take a message. Botphonic holds a natural conversation and completes the task on the call: it books into your live calendar, updates your CRM and follows up automatically.
Is Botphonic secure and compliant?
Botphonic is built for regulated calls, with HIPAA-ready healthcare workflows and a BAA for HIPAA workloads, PCI DSS-compliant payment capture, GDPR-aligned data handling, SOC 2 controls, TCPA outbound controls, encryption in transit and at rest, and role-based access.
How much does Botphonic cost?
Starter is $12 a month billed yearly ($15 billed monthly) for 100 talk minutes and 5 concurrent calls. Pro is $36 a month billed yearly ($45 billed monthly) for 300 minutes and 10 concurrent calls. You can also pay as you go from a $75 prepaid credit wallet at $0.13 per talk minute, with no subscription, and Enterprise pricing is based on your volume and compliance needs. There are no per-seat fees, and no setup fee or long-term contract on Starter or Pro.
Is there a free trial?
Yes. Every plan starts with a 14-day free trial that includes 20 free minutes. A $1 card verification charge is refunded within 48 hours, nothing else is billed until day 15, and you can cancel anytime before then.
How quickly can I go live?
Most businesses go live in minutes: connect a number, add your FAQs and pick a voice. A voice-AI engineer is available if you want help tuning the agent or connecting your systems.
Your next call could be answered by Botphonic this afternoon
Connect a number, add your FAQs, pick a voice. Your first call is answered in minutes, and you only pay for talk time.
14-day free trial · 20 free minutes · $1 card check, refunded within 48 hours · Cancel anytime