• Secure AI Call Assistant

Protection You Don’t Have to Think Twice About

Botphonic safeguards all your communications with resilient encryption, full audit trails, and also compliance-first architecture.

  • HIPAA Aligned
  • SOC 2 Type II Ready
  • GDPR Compliant
  • PCI DSS
  • TCPA Compliant
  • Certifications & Frameworks

Built for regulated industries

From sales teams to agencies, a strong infrastructure enables you to have consistent cold email performance at scale.

Healthcare
HIPAA
Botphonic handles Protected Health Information (PHI) in accordance with HIPAA's Privacy and Security Rules. We offer signed Business Associate Agreements (BAA) and enforce strict access controls, audit trails, and data minimization across every AI call.
Trust & Availability
SOC 2 Type II
Our infrastructure is evaluated against the AICPA's Trust Services Criteria covering security, availability, processing integrity, confidentiality, and privacy. SOC 2 Type II reports are available to enterprise customers under NDA.
EU Data Protection
GDPR
We act as a Data Processor under the GDPR. Botphonic provides Data Processing Agreements (DPAs), supports data subject rights (access, erasure, portability) & processes data only within approved jurisdictions with EU Standard Contractual Clauses.
Outbound Calls
TCPA
The Telephone Consumer Protection Act governs automated outbound calls and messages. Botphonic includes consent management tooling, do-not-call list integration, and calling-hours enforcement to keep your outreach programs fully compliant.
Payments
PCI DSS
Botphonic's AI phone system is designed with PCI DSS controls in mind, ensuring cardholder data is never stored in call transcripts or logs. Our architecture separates payment flows from voice AI to minimize your compliance surface area.
  • Security Architecture

Protection Engineered End-to-End

Botphonic’s secure AI call assistant is designed with a layered security model that actively safeguards your data from infrastructure to application. There won’t be any complexity or gaps, just systems that work the way they always should have.

End-to-End Encryption

All voice data and transcripts are encrypted in transit (TLS 1.3) and at rest (AES-256). Keys are managed in a dedicated HSM with zero operator access to plaintext.

Multi-Factor Authentication

All platform access requires MFA. Support for SAML 2.0 SSO, TOTP, and hardware security keys is included on Business and Enterprise plans. And access is continuously verified

No Third-Party Data Sharing

Your data always stays your. Botphonic assures that no client data is sold, shared, or even use customer data without their consent to train any external AI models.

Immutable Audit Logs

Every action configuration change, data access, API call is timestamped and stored in tamper-proof logs. Exportable for your own SIEM or compliance portal.

Network Isolation

Each enterprise tenant runs in an isolated virtual network. No cross-tenant data paths exist at the infrastructure level enforced by design, not policy.

Role-Based Access Control

Granular RBAC lets you assign least-privilege permissions to every team member and integration. Permissions are enforced at the API layer on every request.

Penetration Testing

Independent third-party pen tests are conducted bi-annually. Reports are available to enterprise customers. Critical findings are patched within 24 hours.

Vulnerability Management

Continuous scanning and real-time threat detection is done. Automated patching of pipelines ensures that risks are identified & addressed even before they escalate on high-level.

  • Industry Specifics

Compliance for your sector

Different industries carry different regulatory burdens. Botphonic is configured to address the specific requirements of the markets that rely on us most.

  • Healthcare

HIPAA-grade protection for patient data

  • PHI is never stored in plain-text transcripts, makes it protected from unauthorized user
  • BAA available on all paid plans
  • Minimum required access enforcement is offered
  • Automatic call recording consent prompts
  • Integration with EHR systems via encrypted APIs
  • HITRUST-aligned controls roadmap
  • Finance & Insurance

PCI, SOX, and FINRA-ready infrastructure

  • Cardholder data excluded from AI transcripts
  • Call recording retention controls for SoX
  • Dual-approval workflows for config changes
  • Geographic data residency options
  • Documented change management process
  • ISO 27001-aligned controls
  • Legal & Professional card

Built for confidentiality-heavy workflow

  • End-to-end encryption for all client interactions
  • Full audit trails for every interaction
  • Case-based data isolation and access controls
  • Secure intake and document exchange
  • Configurable retention and deletion policies per matter
  • Matter-level data segmentation
  • Infrastructure & Reliability

Performance You Can Rely On

When your business depends on call, reliability is not even an option anymore. Botphonic’s secure AI call assistant acts as the performance backbone for meeting with your operations demand.

99.99%

Uptime Because Outages
Usually Cost Money

<200ms

latency Speed That Makes
You Feel Instant

3+

Regions Have Your Data Right
Where You need it

AES-256

Get Encryption That
Hold The Line

Legal Agreements

Ready When Your Legal Team Is

Enterprise deals are moving at the speed of compliance and Botphonic provides standardized and customizable agreements that streamlines security reviews.

Business Associate Agreement (BAA)
Active supports HIPAA-covered entities and business associated, that also outlines responsibilities for handling protected health information.
Data Processing Agreement (DPA)
GDPR-compliant agreements including Standard Contractual Clauses (SCCs) are designed to be lawful even for international data transfers.
Security Addendum Document
Comprehensive documentation of technical and organizational security controls are made for internal reviews and even vendor assessments.
SOC 2 Type II Compliance Report
Easily available for independent validation under NDA for qualified enterprise prospects. Also, offers active support due to diligence and risk evaluation.
  • FAQ

Security questions, answered

The questions enterprise buyers ask before signing. Answered plainly.

What is a secure AI call assistant?

A secure AI call assistant is a voice automation platform. It is designed especially to manage calls while maintaining enterprise-grade security, encryption, and compliance. Moreover, it ensures that all conversations, transcripts, and integrations are protected through strict access controls, audit logs, and regulatory frameworks like HIPAA, GDPR, and SOC 2.

How does Botphonic ensure security as a secure AI call assistant?

Botphonic is designed to use layered security architecture including end-to-end encryption, role-based access control, immutable audit logs, and also network isolation. Every call gets processed within a controlled environment that is designed to prevent unauthorized access.

Is a secure AI call assistant compliant with HIPAA and GDPR?

Yes, Botphonic is designed to function within HIPAA and GDPR requirements. Moreover, it supports BAAs for healthcare organizations, DPAs for data processing under GDPR, and also enforces strict data residency with access control policies.

Does the secure AI call assistant store call recordings or transcripts?

Botphonic does not store any sensitive data in plain text formats. However, depending on configuration, call recordings and transcripts are encrypted and access controlled. It can easily be retained or deleted based on compliance requirements.

How is customer data protected in a secure AI call assistant?

All the data shared by clients is encrypted even in transit (TLS 1.3) and at rest (AES- 256). Keys are managed in secure hardware modules (HSMs), and no third-party AI training or data sharing is made.

Who has access to data inside a secure AI call assistant?

Access is strictly controlled using role-based access control (RBAC). Only authorized users with defined permissions are allowed to have access to call data, transcripts, or system configurations as well.

Can enterprises control where their data is stored?

Yes. Botphonic offers multiple data residency regions, which allows enterprises to choose where their data is getting processed and stored to meet all the regulatory and internal compliance requirements.

Is call activity tracked in a secure AI call assistant?

Yes, it is tracked but in a controlled and secure manner. All actions are recorded in immutable audit logs that are tamper-resistant and exportable to enterprise SIEM systems for monitoring and compliance reporting.

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