Build Powerful Workflows Visually, No Code Required

A visual workflow builder is a drag-and-drop application that allows you to build automated conversation workflows without the need to write any code. Rather than writing logic, you put triggers, messages, conditions and actions on a canvas and make them visually connected. The visual workflow builder created by Botphonic is specifically created to do conversational automation, all the nodes are created to model how real users engage with bots and not necessarily how the flow moves between applications.

The automation tools of the traditional workflow are constructed on the basis of transporting data between applications – synchronizing spreadsheets, initiating emails, updating CRM. A conversational AI visual workflow builder goes one step further: it manages to create the experience of a real dialogue, responding to user prompts, branching replies, intent recognition, and multi-channel messaging on a single canvas. Botphonic is a combination of the two, data automation and conversation design in one interface.

No coding is required. The visual workflow builder created by Botphonic will be targeted at marketers, operations teams, and customer success managers, not only at developers. All the triggers, conditions, delays and the actions are set using visual controls and dynamic fields. Advanced logic options can also be added to teams that are interested in functionality going even farther, but they do not leave the canvas.

You can create any kind of conversational or functional workflow you like – lead qualification workflows, customer onboarding workflows, support ticket workflows, appointment booking, order processing, post-purchase follow-up workflows, re-engagement workflows, AI-enabled response workflows. You can construct it on the Botphonic canvas, should it consist of a trigger, a decision and an action.

Zapier and Make are generalized automation tools that are designed to transfer data between apps. Visual workflow builder by Botphonic is designed to support conversational automation – it can process user input, branch messages, people intent analysis, channel preference, and AI-generated responses. It is the distinction between the movement of data and experience design.

Yes. Branching on conditions is a fundamental facility. You may direct users through other routes depending upon their replies, traits, buying behavior, buying indicators, or any other fact in your flow. The router module will enable you to have several parallel branches with AND/OR logic and the branch module to allow simple yes/no splits – so you have complete control over each decision point in your process.

Yes. Botphonic offers the ability to test any individual node in isolation or the entire flow in simulation mode before making it live. This allows us to view the exact input and output of each individual process, trace the flow of data in the workflow, and catch errors before they reach the user.</p>

Botphonic offers robust error handling at each and every level. This includes the ability to set up retry logic, define alternative paths for the flow if any process fails, set up alerting to your team, and choose whether the flow should stop or continue on failure. Detailed execution logs allow us to pinpoint the exact point and cause of the failure.