Customer Support
- Built for USA Businesses
Scale Every Call In the USA With AI Call Automation
Botphonic is a TCPA-compliant, HIPAA-ready AI call automation platform for USA businesses. Booking meetings, qualifying leads, or presenting top-notch customer support, AI call automation helps you with all, while scaling and streamlining the processes.
Natural AI Voice
50+ Languages
24/7 Available
Why U.S. Businesses Need AI Call Automation
AI call automation is changing how U.S. businesses are engaging with customers, with AI-powered phone systems, companies can offer 24/7 customer support in 50+ languages improving overall customer satisfaction. Businesses need AI call automation for:
Multilingual Support
AI call assistants are interacting in more than 50 languages, allowing companies to serve a global client base
Boost Lead Qualification
AI agents can qualify leads effectively by offering 24/7 availability and asking targeted questions, increasing conversion rates
Reduce Costs with AI Automation
Automating routine tasks reduces the need for large customer service and results in cost-efficient solutions
Secure & Compliant
AI call automation ensures compliance with data protection laws such as HIPAA and TCPA, following strict security protocols
As per research reported there are about 95% companies using AI-powered automation who have reported higher productivity Also, about 80% of businesses have stated AI automation helps them scale faster.
USA Compliance: HIPAA, TCPA, FCC
Botphonic understanding that compliance with key U.S. regulation is essential for businesses optimizing AI call automation. Our platform is designed to help businesses grow while adhering to the U.S. laws that protect both customers and businesses via data storage in U.S. servers.
- HIPAA: Botphonic ensures secure communication and encrypted data for businesses in healthcare via HIPAA-grade encryption
- TCPA: Helps businesses adhere to telephone consumer protection act by TCPA auto-consent detection
- FCC: AI-driven call automation at Botphonic complies with FCC robocall mitigation rules, ensuring accurate caller ID, and proper opt-out mechanisms
- Secure Data Handling: Integrating end-to-end encryption ensures robust data protection
Industry-Specific Benefits
Industry-Specific Benefits
HIPAA-Compliant Patient Support Simplify appointment scheduling, send reminders, and engage with patients effortlessly
Financial Services
Provide secure customer support, handle account inquiries, and process transactions 24/7 with automation
Real Estate
Automate lead qualifications, schedule property viewings, and answer inquiries instantly, boosting conversion rates
SMBs
Save 20+ hours every week on manual calls, while delivering a seamless experience for your customers 24/7
How Botphonic Works
Botphonic offers simple and efficient AI-powered call automation by following
Customer Calls Business Number
A customer calls your business number, just as they do with any traditional business.
AI Agent Answers Using Natural Voice
The Botphonic AI agent picks up the call, and greets customers using a natural-sounding voice to engage with them.
Understands Intent
The AI listens to the customer's request and understands intent such as appointment scheduling, inquiry, or payment.
Takes Action
Based on the detected intent, the AI books appointments, transfers calls, processes payments, or records details.
Syncs with CRM, EHR, Ticketing Tools
After taking action, the system syncs with CRM, EHR, or ticketing tools for follow-up.
Real-World Success: Proven Results
with AI Automation
Discover how Botphonic AI automation has helped businesses across industries achieve measurable success.
Effortless Integration With Your Tech Stack
We offer seamless interaction with your CRM, telephony, and automation tools, making it easy for you to sync customer data and streamline operations.
See all integrations
Ask Us Anything
What is AI Call Automation?
AI call automation optimizes artificial intelligence to manage customer calls automatically, effectively streamlining tasks like appointments, inquiries, and payments. Using natural language processing and machine learning, AI call assistants are interacting with clients naturally, just like a human.
Is it legal for AI to make calls in the U.S?
Yes, AI powered calls are legal in the U.S. but only when they comply with regulations like TCPA and FCC guidelines.
How does Botphonic handle HIPAA data?
Botphonic is HIPAA-compliant. It ensures that all health-related data is handled securely. Moreover, it also uses end-to-end encryption and ensures that all patient interactions are private and meeting all necessary standards for healthcare-related calls.
Does it work with U.S. accents and languages?
Yes, Botphonic supports a wide range of U.S. accents and languages, ensuring that calls are natural and effective across diverse regions.
What’s the average cost per call in the U.S?
The average cost per call varies, but automated AI calls can significantly reduce costs compared to traditional human agents. Usually, AI call automation lowers the cost to $0.05 to $0.15 per call, compared to $1 to $3 per call with human agents, making it a more cost-effective solution.
Can AI calls integrate with my CRM or EHR?
Yes, Botphonic easily integrates with your CRM, like Salesforce, HubSpot, etc. Even with EHR systems such as Epic, Cerner, and more. It ensures real-time data syncing, automating, and customer interactions.
Can Botphonic handle multilingual and multicultural customer support?
Yes, Botphonic supports a wide variety of languages and accents. Allowing businesses to offer personalized customer service across diverse markets.
How quickly can I implement Botphonic AI call automation in my business?
Implementation is quick and easy with Botphonic. Depending on your system and integration needs, you can also start automating customer interactions within days.
What industries use Botphonic’s AI-powered call automation?
Botphonic is trusted by not just one but many industries, including healthcare, retail, finance, telecommunication, insurance, and real-estate.
Can Botphonic handle both inbound and outbound calls?
Yes, Botphonic handles both inbound and outbound calls with ease. Our AI agents can easily manage incoming customer inquiries and initiate outbound calls for tasks like appointments, reminders, follow-ups, and lead generations.