Privacy Policy – Botphonic

The Website and Platform are operated and maintained by Bigscal Technologies Pvt. Ltd., with its registered address at “1st Floor, A – Millennium Point, Opp. Gabani Kidney Hospital, Station Rd, Surat 395003, Gujarat, India.” represented by its Directors and hereinafter referred to as the “Company” (which term shall, unless repugnant to the context, include its legal heirs, representatives, administrators, permitted successors, and assigns). The Company owns and operates the website and services under the brand name “Botphonic”.

This legal agreement is an electronic record as per the provisions of the Information Technology Act, 2000, and relevant rules as applicable, including any amendments made under the Information Technology Amendment Act, 2008. This document is generated by a computer system and does not require any physical or digital signature.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as required under the Information Technology Act, 2000.

The Company takes your privacy seriously and is committed to safeguarding any personal information you may provide while accessing or interacting with the Platform. This Privacy Policy outlines how information is collected, stored, processed, and shared by botphonic.ai (the “Website”) and any associated tools or services. To provide You with uninterrupted and personalized access to our services, we may collect and, where necessary, disclose personal data with your explicit permission. This document explains our practices around the collection and use of your information and outlines your rights and choices regarding your data.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) effective from May 25, 2018. Any part of this document contrary to GDPR provisions shall be deemed void and unenforceable from that date.If you do not agree with our privacy practices or the way we manage your data, you are advised not to use the Platform. If you have questions or concerns, please contact our support team at the details provided on our website.

Information We Collect

  • Personal Information
    • Name
    • Date of Birth
    • Address
    • Gender
    • Financial details (Bank account, credit/debit cards, etc.)
    • Health condition and medical history
    • Login credentials
    • Sexual orientation (if voluntarily provided)
  • Non-Personal Information
    • Usage behavior (time, frequency, duration)
    • IP address, browser type, operating system, time zone
    • Transactional data
  • Permissions Requested
    • Camera and Photo Gallery
    • Location Access
    • External Storage
    • iCloud/Google Drive
    • Bluetooth, Wi-Fi, and Internet connectivity

How We Collect Information

  • Account registration
  • Profile setup
  • Platform features usage
  • Cookies and tracking tools
  • Contact syncing and imports

Use of Your Information

  • Operate and maintain our services
  • Respond to your inquiries
  • Personalize user experience
  • Analyze usage trends and improve services
  • Recommend connections
  • Comply with legal obligations

Sharing & Transfers

  • With affiliates, partners, third-party service providers
  • Across borders under applicable data protection laws
  • With strict contractual obligations for data protection

External Links

Our Platform may link to third-party websites or services. We are not responsible for their content or privacy practices. Please review their privacy policies before use.

Your Rights

  • Access your personal data
  • Correct or update your data
  • Withdraw consent at any time
  • Object to processing
  • Know about cross-border transfers
  • File complaints with data protection authorities

Confidentiality

  • Your data is kept confidential. We do not sell, rent, or disclose your information except:
  • When required by law
  • During business transfers
  • For public interest and safety

Third-Party Data Collection

Third-party advertisers and services on the Platform have their own privacy policies. We encourage you to review them before sharing personal information.

Disclosures

  • Legal compliance
  • Corporate restructuring
  • Security and safety risks

Survey responses are owned by their respective creators.

Security

The security of Your Personal Information is important to us. We have adopted reasonable security practices and procedures to ensure that the Personal Information (protected health information) collected is secure. You agree that such measures are secured and adequate. We restrict access to Your Personal Information to Our and Our affiliates’ employees, agents, third-party service providers, partners, and agencies who need to know such Personal Information concerning the Purposes as specified above in this Privacy Policy and provided that such entities agree to abide by this Privacy Policy.

While We will endeavour to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the internet is not 100% secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We nor any of the HCP on Platform will not be liable in any way concerning any breach of security or unintended loss or disclosure of information caused by Us concerning Your Personal Information.

The platform will be free to use, collect and disclose information that is freely available in the public domain without your consent.

Severability

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

Amendment

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be at the Platform. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Platform.

Automated Decision Making

As a responsible Platform, we do not use automatic decision-making or profiling.

Consent Withdrawal, Data Download & Data Removal Requests

To withdraw your consent, or to request the download or delete your data with us at any time, please email to [email protected]

Contact Us

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to please email to [email protected] 

Note: Any capitalized terms shall be interpreted based on the definitions in this Policy. Headings are for organizational purposes only and do not affect the interpretation of any section.

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