5+ CallHippo AI Alternatives You Can’t Ignore

There’s no doubt about Callhippos’ efficiency, but besides its positive and fulfilling sides, we came across some of its quirks that are not really negotiable. Moreover, it’s really important to see the other side of CallHippo AI, such as even though it’s providing responsive and caring customer support, it won’t even matter if there’s an issue in the number availability, and it costs a lot. With rising call connection issues it affects the overall satisfaction of clients. 

Let’s read about them in detail:

High Cost

The CallHippo popular pricing plans begin from 28€ per user per month, even for a few users. Looking at this price when compared to the features are not really justifiable. When doing detailed research in the market, you will come across other AI solutions that are not just offering you features, but they are also affordable and not just available for enterprise levels.

Even though it’s a little pricey, it’s not offering features that can be counted as “yeah, it works.” Also, when disconnecting the call mid-conversation, it might leave the client frustrated.

Dialer and Login Issues

Even though CallHippo’s dashboard is user-friendly, it’s not convenient when the dialer gets stuck. While it’s made user-friendly after sticking, it does get difficult to operate. Even logging in again and again into the same dialer gets a little icky as it reduces efficiency, even if you are using it on the same device.

Logging not just in the dialer but when connecting it to other CRM systems, such as HubSpot, requires repeated login. As a well-known AI solution, customers are really expecting it to save login details for ease of convenience. It’s also estimated that AI in the customer service market will drastically increase by 2032, and with these issues, it might not even be possible for CallHippo AI to offer enhanced customer service.

Source

Number Availability

While the availability of several international numbers makes it easy to expand the reach, it does come with minor bugs or sometimes glitches. Affecting call quality and feature performance, it makes it difficult to proceed smoothly.

Even their clients have mentioned that it’s way too expensive to buy numbers from their software, and even their user interface(UI) is not acceptable when compared to such a high price. While it also needs ringtone options, as the calls are always ringing when there are incoming calls.

Call Connection Issues

It’s considerable that their support agents are quick to help, and having multiple service providers ensures there’s a good call quality. Still, there are a few times when it doesn’t allow you to make a call in a different country, without even showing any clear reason. Even calls get randomly frozen while making them.

If it’s a disconnected call, suddenly, on its own, without prior notice, it makes the choice rethinkable and even damages respective companies’ image. Even making calls to the client, it sometimes won’t even make a ringing sound, which confuses the caller, whether it’s even connected or not.

1. Botphonic AI

Botphonic AI is one of the most loved AI call assistants and one of the leading CallHippo alternatives. Offering enhanced adaptability and reducing bureaucratic burden on staff’s shoulders. While offering a low latency period and personalized AI agents suited for a specific industry, it assists with the undeniable transformation of client support. 

Later than assisting with reliable client assistance, it also boosts call management. Including higher scalability with 100+ human accents, call KPIs, multilingual support, and seamless CRM integration.

Key Features

• Enhanced call management with trackable call KPIs
• Script customization to suit industry-specific needs
• Easy deployment and scaling tendency.
• Increased outreach quality to improve the sales rate.
• Multilingual support and easy appointment scheduling with analyzed statements.
• Offers consistent customer support 24/7.

Pricing

Ideal For

It can be implemented in real estate agencies, law firms, healthcare, and other sectors for call management and to be cost-effective.  Also, its scalability feature makes it suitable for high call-volume management for retail sales and other service based industries. 

2. Ooma

Ooma is an AI solution that offers two separate plans and features for businesses and residential services. Offering phone solutions that are also designed specifically for the respective business in mind. Works proactively and efficiently in contributing to the company’s growth.

Key Features

• Offers one free toll-free number
• Low foreign rates
• Easy installation
• Provides extension dialing feature
• Assists with call forwarding

Pricing

Ideal For

Ooma AI is ideal for small and medium-sized companies as it offers affordability along with improved customer experience, which allows organizations to get a competitive edge. 

3. MightyCall AI

Mightycall AI is an AI-backed solution that helps in making automated calls. Also helps by summarizing calls and adding to the calendar booking or emails.

Key Features

• Offers lead qualification.
• Helps with appointment scheduling.
• Assists with event promotion and more.
• Makes survey and feedback collection easier.

Pricing

Ideal For

For startup or even enterprise-based clients, it offers reliable scalability and has customization tools that allow for SMS communication.

4. Frontier

Fontier AI is an AI solution that states its belief in Holistic AI. It’s a kind of sales software that assists with sales development and improves overall performance. While listening to live calls, it provides live coaching by recommending asking the right questions and answers, which in turn helps in converting leads into demos.

Key Features

• Offers a demo product as clients specify, which suits their needs.
• Assists with rapid validation service.
• Detects the technical problem and, if required, invents core IP for strategic programs.

Pricing

Not shared the detailed pricing structure of their platform. Maybe their policies don’t allow them to publicize their pricing structure.

Ideal For

A client-based and wellness company that wants to transform sales and overcome issues generated by the manual process.

5. FreedomVoice

FreedomVoice is designed as a plug-and-play solution, especially for home and small offices. Works by placing the phones to you along with toll-free numbers that allow you to start your work in just a few minutes.

Key Features

• Offers instant setup
• No requirement for a long-term contract for initiating the usage.
• Provides a full-featured virtual phone system, comprised of attendant, forwarding, and voicemail

Pricing

Ideal For

Suitable for small-sized businesses and homes that need technical and billing support for increasing customer support.

6. Harmonix AI

Harmonix AI is a digital solution that helps by offering easy integration with CRM software. Results in enhanced productivity and sales. Offering automated follow-ups, document processing, and even totally autonomous AI agents, on both voice and chat systems.

Key Features 

• Offers integrated communication channels
• Assists with an artificial intelligence solution
• Provides automation and cadences

Pricing

Pricing is not shared as it might be based on the CRM used for integration and how many CRM users are actually present for your solution.

Ideal For

Helps B2B and B2C services that need to manage a wide range of customers and accounts. While it might also be suitable for recruitment consultants and customer support, as it can communicate with customers and provide assistance during the entire sales cycle.