Have you encountered problems while using Aircall Alternatives? Do you want to switch other Aircall Alternatives? Might what you think is absolutely right. You should explore other Aircall competitors due to their limitations. These drawbacks are not acceptable in the current landscape.
You are not the one who wants to switch to other Aircall alternatives. There are many of them researching the best Aircall alternatives and shifts to a more feasible AI call assistant.
Aircall is mainly fitted for small or medium enterprises not for big organizations. No doubt, Aircall weakness suppresses its own strength. Furthermore, expanding business with the help of Aircall is not possible because of limited scalability and scarce functionalities.
If you are running a start up or run a global enterprise, the Aircall Alternatives like Botphonic is more suitable and can adjust in any of the industrial circumstances. Moreover, we research that Aircall does not provide the hyper-personalizing services as other competitors do.
There are lots of contemporary functionalities that are missing in the Aircall, which are present in its Alternatives. Some users reported that Aircall requires extensive learning or training that are not needed in other alternatives competitors.
Why You Should Switch To Aircall Alternatives?
Aircall AI Call Assistant Software has some of the issues that decreases downtime, increases losses, and creates difficulty to expand the business globally. The smart AI voice assistant software does not have limitations and support in upgrading the business service quality and enhancing customer satisfaction score. Following are the considerations factors why you should move to Aircall alternatives.
High Pricing
Definitely Aircall is not suitable for those industries that are budget-conscious. Its pricing cannot be affordable by startups or small scale businesses. Furthermore, you should buy the affordable AI voice assistant software like Botphonic. Should consider the additional expenses as well like maintenance.
| Plan | Pricing |
| Essentials | $40 /license |
| Professional | $70 /license |
| Custom | Customised Aircall package |
G2 Review: “Aircall can be costly for small businesses, and call quality may suffer with poor internet. Limited offline functionality, occasional integration glitches, and reliance on third-party tools for advanced features can also be inconvenient for some users.”
Aircall’s pricing is often mentioned as a significant drawback for small businesses and startups. Even the high cost structure, which also includes additional fees for international calls and setup complications. All these components make it comparatively unsuitable for the companies who are budget-conscious,instead they opt for alternatives like Botphonic AI call assistant that offers more affordable cloud-based solutions.
Dialer and Connection Issues
Aircall competitors are actively outperforming it when it’s about call reliability. Issues like call lag, connection issues, and even sync problems with integration like HubSpot can impact a businesses’ workflow significantly.
G2 Review: “1. Occasional Call lags, 2. Pricing feels bit on the higher end, and 3. Sync issues with hubspot”
As user have mentioned, they have faced this issues repetitively that it made it to their review. Moreover, companies who are looking for more reliable and seamless communication system should clearly consider Aircall alternatives.
Poor Call Quality
One of the prevalent customers of Aircall reports about the voice and call quality hurdles that increase disturbance while communicating with customers and increases response time, which creates frustration among existing users.
G2 Review: “I don’t like how sometimes there is a lag in audio and echoes. It’s annoying to hear yourself speak on the other end of the call.”
Moreover, As per user review we have mentioned above, it also creates an impact on the voice recognition system and difficulty to comprehend the conversational context and that leads to decrease the accuracy of conversational flow. Call and voice quality problems turn to unnatural conversation that reduces the customer interest.
Additionally, it decreases the customer engagement and takes huge time to resolve the small hurdles.
Non-Existent Customer Service
The lack of reliable customer support is one of the most common complaints. It’s an essential and non-negotiable component of the system, if a user is facing an issue it’s certain who they are going to. But if it’s not provided, companies are just adding more tasks for their team. When Aircall freezes or encounters glitches, even restarting it hasn’t really helped them.
G2 Review: “What I’ve liked least about Aircall is the reliability. It has not been an overly reliable phone system. It freezes often, has audio connectivity problems, and usually, if it freezes, just closing and reopening the application isn’t enough to get it working again. Both myself and my coworkers have had to completely restart our computers to get Aircall to work again after encountering a glitch. Not only does this interrupt productivity, but it can also be challenging because we are evaluated, often, on the number of dials we make. Aircall’s inconsistency can create problems regarding our ability to hit our number of dials goal. It is not a very reliable, consistent tool.”
This review says a lot about Aircall, as it’s not just customer support not available but a big hurdle in the productivity. It can hinder business operations. For better customer service and technical support one should always look for an Aircall alternative rather than hanging onto it.
Botphonic – One of the Leading Aircall Alternatives
- Highly Scalable : Adjusting software based on market needs
- Low Pricing : Software price is low as compared to Aircall
- Great Client Service : Support team is always available for customers
- High Voice Quality : No issues in responding and clear sound quality
- Smooth Integration : Multiple desperate systems can interlinked
Top 5 Aircall Alternatives & Competitors
Do you desire to run business operations smoothly without interruption? Unfortunately, it is not practically feasible with the Aircall. Implementing Aircall might help you with some issues but you should know it might also raise some of them, such as poor call quality, scalability issues, non-existent customer support might leave you on your own.
You should move towards Aircall alternatives. Make up your mind. Let’s help you with that one and help you find some of the best Aircall alternatives. You might also consider Aircall competitors who are definitely leaving it behind in terms of innovation and customer service.
Aircall vs Botphonic
Botphonic is an intelligent AI-powered call assistant that answers your text, renders call service, and manages sales operations effortlessly. It’s designed specifically to enhance customer service, improve lead management, and even sales operations. With it’s human-like intelligence and advanced learning capabilities, handling tasks such as appointment scheduling, customer queries, and order processing is much easier.
Analyzing the guests conversation and on that basis they showcase them the relevant solutions. Moreover, it has the huge potential to make numerous calls and answer to any query from any digital channel.
Offers post-analytics call services such as automated feedback support, converted voice conversations to full-fledged text, and can explain lengthy conversions into summarized form of text.
G2 Review:
Even Botphonic’s users have mentioned how AI call assistant have helped them in effortless call handling.
Top Features
- Robust security and
- Lead and sales management
- Sentiment analysis
- Flexibility and Multi-lingual support
- Conversational analytics
- Sentiment analysis
- Post-call Services
- Scheduling and order management
- Multi-lingual support
- Seamless integration
Pricing
| Plans | Price per month |
| Starter | $ 22 |
| Pro | $ 60 |
| Enterprise | Custom pricing |
Best for
Businesses who need customizable and scalable AI solution for managing their customer interactions and sales operations. By offering 24/7 live support and generating quality leads. Advanced features attract clients such as predictive dialer, conversational analytics, 50+ human-sounding voice, and outreach specialists.
Aircall vs Five9
Five9 is another Aircall alternative. It is a popular cloud-based contact center solution. It’s designed to manage inbound and outbound calls effectively. Moreover, it also integrates with multiple platforms and supports several customer service functions,which makes it worthy Aircall competitor.
Effortlessly forward customer calls to the respective departments. Generate conversation script after the call. However, it requires coding language to edit and added functionalities.
Top Features
- Customizable
- Workflow management
- Omnichannel support
- Data security
Pricing
| Plans | Price / month |
| Digital | $ 119 |
| Core | $ 159 |
| Plus | Flexible pricing |
| Pro | Flexible pricing |
| Enterprise | Flexible pricing |
Best for
Businesses who prioritize streamlined workflows and need omnichannel support can opt for Five9. Moreover, it also helps sales automation, workflow management, and even advanced analytics.
Learn more: Renowned Retell AI Alternatives
Aircall vs CloudTalk
For businesses who need international calling and call routing, CloudTalk is a reliable automated call system. It offers exceptional service support from attending calls to collaborate teams within the unified platform. Moreover, it also offers solid integration options, it’s strength lies in its ability to handle remote teams and businesses even with global customer base.
Furthermore, it increases outbound call expenses and users do not find the interface more attractive.
Top Features
- Seamless Integration
- Analytics and reporting
- Intelligent call routing
- Automated messaging
Pricing
| Plans | Price / month |
| Basic | $25 |
| Essential | $29 |
| Expert | $49 |
Moreover, it also offers add-ons for power dialer, parallel dialer, and other components such as Branded caller ID, Spam Remediation and more.
Best for
Easy to make international calls and the best choice for remote teams. Also, its features improve your conversation flow.
Learn more: Vapi Alternative That Should Be know
Aircall vs JustCall
JustCall offers an AI-powered communication solution. It’s designed to enhance multi-channel engagement. It supports mediums like email, video conferencing, and chat, which makes it a flexible option for businesses that need to engage with customers across several platforms. However, some existing users have claimed facing connection issues and even poor call quality.
Top Features
- Handle incoming leads 24/7
- Real-time insights
- Intelligent call routing
- Multi-channel engagement
Pricing
| Plans | Price per month |
| Team | $ 39 |
| Pro | $ 69 |
| ProPlus | $ 109 |
| Business | Custom |
Best for
Companies who require multi-channel solutions for customer engagement and real-time analytics. Moreover, its also beneficial for businesses who seek a predictive dialer for lead management.
Learn more: Synthflow Alternative: Let’s Explore What We Found
Aircall vs Genesys
Genesys is one of the robust platforms that offers powerful speech analytics and call management tools. But it’s most suited for large enterprises with complex requirements. Moreover, Genesys offers a range of functionalities such as omnichannel support and personalized services.
G2 Review: The most challenging aspect of Genesys Cloud is limited advanced customization and occasional complexity in configuring workflows. Some features require deeper technical expertise, which can slow adoption for non-technical users.
However, as we can see some users have even reported limited or missing features for the same.
Top Features
- Speech analytics
- Call management
- Automates workflow
- Personalized services
Pricing
| Plans | Price per month |
| Genesys Cloud CX1 | $ 98 AUD |
| Genesys Cloud CX2 | $ 149.5 AUD |
| Genesys Cloud CX3 | $ 201.5 AUD |
| Genesys Cloud CX4 | $312 AUD |
Best for
Large enterprises looking for a comprehensive contact center solution with advanced analytics, speech recognition, and the ability to personalize customer interactions.Efficient call and sales management solution that has robust functionalities such as intuitive interface, sentiment analysis, and omnichannel support. Moreover, it provides highly reliable support and secure operations.
However, it is complicated to use and requires extensive training before using it. Does not render the effective customization facilities.
Top Features
- Speech analytics
- Call management
- Automates workflow
- Personalized services
Pricing
| Plans | Price per month |
| Genesys Cloud CX1 | $ 98 AUD |
| Genesys Cloud CX2 | $ 149.5 AUD |
| Genesys Cloud CX3 | $ 201.5 AUD |
| Genesys Cloud CX4 | $312 AUD |
Best for
Revolutionizing the employee experience because of its remarkable speech analytics and offers a more advanced dialing system.
Learn more: Most Popular Bland AI Alternatives
Quick Analysis of Five Aircall Alternatives
| Alternatives Tool | Price | Ultimate Features |
| Botphonic | $22 / month | Track conversations Lead Management Post-call Services 50+ Human agent voice Multi-lingual support Sentiment analysis Personalization support |
| Five9 | $ 119/month | Intuitive interface Multi-channel support |
| CloudTalk | $ 25/month | Call routing Automated messaging |
| JustCall | $ 29/month | Omnichannel support Compliance management |
| Genesys | $ 98 AUD | Automates workflow Voice recognition |
Conclusion
Are you frustrated while using Aircall AI call assistant? Then, why can’t leverage the Aircall alternatives or competitors that maximize call efficiency and upgrade customer services in minimal costs. Furthermore, it covers up the shortcomings of Aircall such as high-end pricing, lack of scalability, quality problems, and compatibility issues. We have seen the detailed and quick analysis of Aircall competitors but the best one we found for you is Botphonic that comprises modern functionalities in the minimal expenses.
