Case Study

Top Digital Agency - Reduces Call Agent Costs and 3X Increases Sales

Drive organic traffic and paid campaigns. A major task to improve business sales through various mediums like cold calling. Extended digital services globally.

+ 82 %

Managing Client Queries

+ 40 %

Minimizing Agents Costs

+ 20 %

Uplifting Workforce Productivity

5 X

Shorten Sales Cycle

Overview

Traditional approaches to connect with customers superseded with the latest voice AI agents that brings innovation to deal with the clients and a super easy to expand brands in various regions. Without a hitch, the voice AI agents boost their sales volume and increase their marketing performance. Completed monthly agent target in a week and enhanced profits by 30%.

Overview Image

Their Key Challenges

Major business deals come from the diverse digital channels, finding difficulty to provide immediate responses to all customers on these platforms. Patient dissatisfaction enhances due to late replies and lack of professionalism in answering. Therefore, it drops clients’ interest and profits. Employees fatigue at peak because of attending a high call volume. Difficult to survey from each clients’ after providing marketing services.

Due to high-salaries of marketer communicators, it is difficult to close the sales deals with customers. Personalized and professional content require time and a bit of difficulty in the case of email marketing, whatsapp marketing, and instagram marketing. Rough one to check the ads performance, whether it is run well or not.

Perfect Solution

Talking to clients for hours is like pressing a button, Botphonic voice AI agent takes all the burden on himself. Integrates a number of digital channels, getting easier to coordinate with assorted clients at a single time. Facilitating a rapid response regardless of clients’ location and time.

Generating perfect and professional replies for all types of customers, streamlining to do marketing activities due to content generation for specific keywords and target audience is just easy. After service, getting clients’ feedback for betterment of marketing services. Instant and periodic notifications for ads performance.

Outcomes

Our voice AI agent understands the audience demand by analyzing their long conversations. Implemented AI models for fast processing of clients’ replies, routing calls to the correct person, and examining campaign results for better performance. Glance at the astonishing results.

Handle 82% Of Client Queries
+ 82% Managing Client Queries

Utilizing NLP and ML technologies for smart and quick replies, which has the mega potential to address a high volume of queries.

Minimize Agents Costs By 40%
+ 40% Minimizing Agents Costs

Reducing the necessity of workforce than usual because voice AI agents supervise customers’ queries, and furnish personalized services with ease.

Uplift 20% Of Workforce Productivity
+ 20% Uplifting Workforce Productivity

Minimizes the continual efforts of checking ads performance, manages marketing campaigns, handles conversations, and speedily qualifying leads.

Shorten Sales Cycles By 5X
5X Shorten Sales Cycle

Voice AI agents take up the initial conversations and furnish personalized answers. Covering all points in beginning to avoid conflicts and delays.

Conclusion

A top digital agency troubling with a number of difficulties, addressed by our Botphonic voice AI agent. Facilitating quick clients’ response, generating professional answers, communicating with assorted customers of diverse channels, getting swift feedback, and crafting niche and personalized content. Therefore, it improves clients queries, shortens sales cycle, reduces agents costs, and increases team’s performance score.

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